LEAMINGTON SPA, March 20, 2025—TrustFlight Ltd. (TrustFlight), a technology innovator focused on digitization of the aviation industry, today announced that London City Airport (LCY) has maintained its commitment to focus on safety, as a core element of its policy, by upgrading to TrustFlight’s Quality, Safety, and Risk Management platform, Centrik 5. The enhanced system will continue to provide the airport with specialized safety oversight, improved operational efficiency, and streamlined compliance management.
LCY stands as a premier gateway to the UK’s capital, renowned for its efficiency, innovation, and unwavering commitment to safety. Serving over 3 million passengers annually, the airport has continuously set the benchmark for operational excellence, combining world-class service with cutting-edge aviation technology.
LCY adopted Centrik in 2018 to support its safety and risk management processes, and since then, TrustFlight’s support has been instrumental in the continuous enhancement of the system, ensuring LCY maintained its commitment to safety through a best-in-class operational management system. With the upgrade to Centrik 5, the airport aims to strengthen its proactive safety culture while adapting to evolving regulatory requirements, reinforcing its long-standing partnership with TrustFlight.
“Centrik has been a cornerstone of our safety and quality operations for over seven years. Upgrading to Centrik 5 ensures we’re utilizing the latest tools to continue delivering the highest standards of health and safety for our passengers and staff.” Ian Douglas, Head of Safety at London City Airport. “The new interface and streamlined processes make it even easier for our teams to remain proactive and efficient.”
Centrik 5 streamlines LCY’s safety processes by simplifying report submission and minimizing the steps required, encouraging greater engagement across the organization. Its specialized configurability allows various airport departments—from airside operations to customer service teams—to customize checklists and reporting structures to meet their specific needs. By upgrading to Centrik 5, LCY has reaffirmed its position as a leader in safety innovation within the aviation sector, ensuring the continued well-being of passengers and staff alike.
“We’re delighted that London City Airport has moved to our latest, most comprehensive offering of Centrik,” said Karl Steeves, CEO, TrustFlight. “The enhanced user experience, increased functionality, and our dedicated 24/7 support provide organizations like London City Airport with the tools they need to meet the highest standards of operational excellence, and we’re proud to have them as a long-term partner.”
To learn more about TrustFlight’s ecosystem of digital solutions and services, please visit www.trustflight.com.
About TrustFlight Ltd.
TrustFlight is a digital technology innovator that specialises in the aerospace and aviation domain. The company’s best-in-class solutions and services provide an added layer of safety, efficiency, and insight to everyone involved in the operation and maintenance of aircraft. With over 80,000 active users, TrustFlight’s industry-leading suite of solutions include an Electronic Logbook (ELB), Safety and Quality Management System (SMS/QMS), Reliability Analytics software, the innovative MEL Manager, and aviation Technical Services for continuing airworthiness. Originally founded by two commercial pilots, TrustFlight has grown to become a global firm supporting a wide variety of airlines, airports, regulators, maintenance providers, and business aviation operators around the world. To learn more, visit www.trustflight.com and follow @TrustFlight on LinkedIn and X.
About London City Airport
London City Airport (LCY) is a key aviation hub in the heart of London, known for its efficiency, convenience, and proximity to the city’s financial districts. Catering primarily to business and short- haul leisure travelers, LCY offers a streamlined passenger experience with quick check-in times and fast connections. Its unique location and steep approach require specially certified aircraft and pilots, ensuring a high standard of safety and precision. The airport continues to play a vital role in connecting London to major European destinations while maintaining a strong focus on innovation, sustainability, and operational excellence.
For Media Inquiries
Reuben Mann
+1 (778) 818-0180
reuben.mann@trustflight.com
Reuben Mann
+1 (778) 818-0180
reuben.mann@trustflight.com